QA/DEV Protocols – Opening high quality bugs

By |2006-08-20T15:36:00-04:00August 20, 2006|Blog|

In another post in the series about QA/DEV protocols, I'll talk about opening high quality bugs, why its important, what are the forces operating on each side of the trench here, and try to describe an approach that might improve the state of affairs a bit.First - a definition. What is a high quality bug? To be clear, we are talking a bug report of course. The quality here refers to the accuracy of the scenario, describing exactly what is [...]

QA/DEV Protocols – Calling developers to the lab

By |2006-08-20T14:39:00-04:00August 20, 2006|Blog|

I'm going to dedicate a couple of posts to the relationships between QA and Development (DEV) organizations.Anyone who's ever been in either of those organizations knows that sometimes there seems to be a conflict of interest between QA and DEV, which can lead to friction between the groups and the people. Obviously when both organizations are running under the same roof, there must be some joint interest/goal, but the challenge is to identify the expectations of each group in order [...]

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