What should Reviews look like in a Product Operating Model?

Show me your Review sessions and I’ll easily tell you whether you’re a process theater, feature factory, or product lab. How do you switch from a feature factory to a product lab? From an organization managing projects and plans to one focused on traction towards outcomes and business impact? You change the focus of your …

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From Agile Theater to Product Breakthroughs: What Biotech Can Teach Us About Running Companies Like Products

When I first started working with Dyno Therapeutics—a Boston-based biotech tackling the gene therapy delivery problem—it didn’t look that different from many scaleups I’ve seen. Brilliant scientists, tons of funding, cutting-edge ideas. But also the antipatterns that creep in with scale – silos, dependencies, and a growing sense of “process theater”. The turning point came …

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The Irony of Managing a Product Transformation like a Project

The next time a big consultancy pitches a transformation – let’s say a project to product transformation – ask them how they recommend managing it. And see if what they describe looks more like a Project or a Product. For example, Will they measure ​vanity metrics or product metrics​? It just goes to show how …

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What To Do When Adoption of an Internal Tool/Process Stalls

You’ve paid for that product license. JIRA Align. Copilot. ChatGPT. Maestro. Pendo. Gong. ServiceNow. Snowflake. Cascade. Monday. Clickup. (Engineering|Product|Rev|Whatever) Ops. IT. Take your pick. OKRs. Scrum. Agile. SAFe. Force Mgmt. The latest framework/process you’re deploying. Now you’re trying to maximize the usage of that product/process. You want to show ROI. You create playbooks of what …

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From Hype/FOMO/Theater to Fit-for-Purpose: How To Use a Product Operating Model To Develop Your Product Operating Model

Alice wants her product organization to adopt a product operating model because she believes it’s the future of working. She’s been an early adopter of agile and lean startup methods and is constantly looking for better ways to work.  Bob wants their product organization to adopt a product operating model because they have an expensive …

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Product-Led AI: How to Turn LLM Geekery Into Customer Outcomes

Engineers excited about LLMs, Agentic AI, RAGs, spending time going to the vendors, playing around like kids with new toys. Without a real problem in mind. Without the ability to deploy any of it in the organization (the engineers don’t talk to the legal folks much…) Can you think of where so much time and …

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SAFe-ly Scaling an Agile Product Operating Model

How can an Agile Product Operating Model (APOM) enhance how organizations use SAFe? I had several conversations with product leaders this week where this question came up. Organizations that are struggling with SAFe Theater and want to see much more empowerment, outcome orientation, and evidence-driven decision making and steering. They realize SAFe has helped them …

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Sniffing your Product Orientation Maturity using Team Names

Persistence Pioneers UI Architects Embedding Engineers Refactor Rebels Sprint Sprinters Integration Innovators Audio Overview Creators Mind Map Builders YouTube Insights Team Scalability Savants Podcast Summarization Squad Knowledge Connectors Can you guess which product these teams are working on? Which of these team names helped you more than others? Let’s say your organization has more “UI …

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