“Don’t tell me to implement this new process.“
“I don’t have time to discuss process.“
Many change agents I work with struggle with engaging senior leaders who don’t have time for dialogues around systems and ways of working.
They also don’t appreciate being prescribed a new process.
They rarely have time to learn about principles.
What do you do about this catch 22?
One approach which I found helps is to focus on expensive problems.
The problems at the top of their worry list.
Those problems rarely manifest as system problems.
Which is why its so hard to “sell” what we do, right?