Amdocs – Help multiple divisions that develop and customize customer experience enterprise software/solutions (e.g. Billing, CRM, Ordering, Network OSS) implement agile/Scrum/Kanban/SAFe effectively. Work is delivered in the US, UK, India, Cyprus, Canada, Ireland, Brazil and more. This project spanning 10,000 + people started in 2008 and continues until today as we go in/out and help different divisions move to agile, stabilize an agile process and then go back and help them tune it up / boost it to higher levels. The story of Amdocs SBG – the professional services / delivery group’s transformation using the Kanban Method was told at a later Lean Kanban conference. I served as the engagement lead for this division over several years – building the internal agile guild and working hands on with several business groups.
