Insights

Test Case Management progress – TD?

About 8 months ago we chose TD (TestDirector) for Test Case Management as we needed to employ something fast and the Director of QA I brought in had experience with it, while the open source tools we looked at didn’t convince us at that point, and seemed a risk we didn’t want to take, considering …

Read more

JIRA Progress – an easy decision…

Sometime before the acquisition, we decided on JIRA as the issue tracker and started evaluating it, including history migration, a bit of customization, and trying to understand what processes need to be in place in order to be effective and deal with the complexities we were seeing regarding real world software development and maintenance.This was …

Read more

Update on many fronts… JIRA, Aqua, org changes and the like…

Long time no post. I’ll try to recap where I stand regarding the issues I started talking about a year ago, at least for a bit of closure regarding the issue tracking and test case management areas.Lets see if I can keep it up this time… In any case, my company was gobbled up by …

Read more

Building a Test Case Management solution

I’ve recently been looking at how to build a reasonable test case management solution (good!=word documents) for our company. I quickly learned this is not a very developed field. Mercury TestDirector seems to dominate the commercial field, with the other QA product companies (CompuWare, IBM-Rational) following suite, but not there yet. Test Case Management as …

Read more

Customer Relationship Management for a small growing startup

Every startup which reaches a stage where you have customers, realizes at some point that managing the customer relationship throughout the sales life cycle (not just pre-sale but also post-sale) is a process which requires attention.I’ve personally seen a few cases where this realization comes as a reflection on some dropped balls and hurt feelings …

Read more

JIRA – Bug Tracking, issue tracking and project management software

JIRA – Bug Tracking, issue tracking and project management softwareRecently we’ve been looking at overhauling the issue tracker we use for our software development life cycle (SDLC) where I work.We currently use Bugzilla but we think it has serious shortcomings when starting to talk about multiple versions being maintained concurrently, custom fields necessary to track …

Read more