Can lanes be skipped in a kanban board?

By |2010-08-03T22:40:23-04:00August 3, 2010|kanban|

A question in a recent kanban workshop was how to deal with the fact that some work has different workflow than others For example: Features need to go to testing after implementation Escalation cases without patches need to go to support for returning to the customer after implementation and that's it Escalation cases with a code level fix need to go to support and the customer. They also need to go to testing as the code fix will go into [...]