Kanban Classes of Service for Specialist Roles
Kanban classes of service solve the coordination problem between generalist and specialist roles, and manage shared dependencies without new bottlenecks.
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Making sense of agility, scaling, OKRs, product operating models, and leadership — written from 15+ years in the field.
All Posts — Page 62
Blog ·
Metrics for Product Management Effectiveness
Practical metrics for measuring product management effectiveness — how the PM process is contributing to or constraining product development performance.
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What Is Kanban? My Elevator Pitch for Scrum Folks
A simple elevator-pitch explanation of Kanban for Scrum practitioners — what Kanban adds, what it changes, and why the two are complementary.
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Why Batch Defects If You Don't Batch Email?
Batching defect reviews feels productive, but creates the same interruption cost as email checking — applying Kanban flow thinking to bug triage cadences.
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Tracking Feature-level Progress in Kanban
Tracking progress at the feature level instead of tasks or sprints — the management behaviors and visibility that shift teams from activity to outcomes.
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Can We Please Have Simple Product Dev Metrics?
Executives want simple metrics for product development. But simple metrics for complex work often create perverse incentives. Which ones signal health.
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